K-Wire Health Solutions Refund and Cancellation Policy

1. Introduction

At K-Wire Health Solutions, we strive to provide the highest quality of healthcare services. We understand that sometimes you may need to cancel or request a refund for a service. This policy outlines the conditions under which refunds and cancellations are processed.

2. Appointment Cancellations

• Cancellation by Patient:

  • Cancellations made more than 24 hours before the scheduled appointment time will receive a full refund.
  • Cancellations made within 24 hours of the scheduled appointment will be subject to a 50% cancellation fee.
  • No-shows or cancellations after the appointment time has passed will not be eligible for a refund.

• Cancellation by K-Wire Health Solutions:

  • If we need to cancel your appointment for any reason, you will be notified as soon as possible, and a full refund will be provided.

3. Service Refunds

• Eligibility:

  • Refunds for services already provided are generally not available. However, if you are unsatisfied with the service for any reason, please contact us at support@kwirehealth.com or 92 0693 0693, and we will review your case on an individual basis.

• Processing Refunds:

  • Approved refunds will be processed within 7-10 business days. The refund will be credited back to the original payment method used for the transaction.

4. Subscription Services

• Cancellation:

  • Subscription services can be canceled at any time. To cancel your subscription, please contact us at support@kwirehealth.com or 92 0693 0693.
  • If you cancel a subscription, you will continue to have access to the subscription services until the end of your current billing period.

• Refunds:

  • Refunds for subscription services will not be provided for any billing period already started. Refunds are only available if the cancellation request is made before the billing period begins.

5. Health Packages

• Cancellation:
  • Health packages can be canceled within 7 days of purchase for a full refund, provided no services within the package have been utilized.
  • If any part of the health package has been used, a prorated refund will be provided based on the services utilized.

6. Contact Information

For any questions or concerns regarding our refund and cancellation policy, please contact us:

• Email: support@kwirehealth.com
• Phone: 92 0693 0693

7. Changes to This Policy

K-Wire Health Solutions reserves the right to modify or update this policy at any time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

Thank you for choosing K-Wire Health Solutions. We appreciate your trust and are committed to providing you with the best possible care.